Open | Interpersonal Skills

Drama: Libertyisnotgiven VS Dakshinamurti

On this video I give my testimony, to the best of my knowledge and ability, of the conflict between Libertyisnotgiven and me.

I encourage you to make your own mind by visiting the epicenter of the whole mess – a video by punkoutlaw

http://www.youtube.com/watch?v=xf6nWZbPmRw

The accusation made against me:

“You are a passive aggressive dickhead”

My question to you is:

In [...]

Telephone Questioning Skills Training Bite

Zoe, in HR Direct, asks questions of two callers who have problems with their salary payments. Which of the 3 Types of questions does she use?
This video can be used to supplement group or individual face to face telephone skills training. It can also be used as pre-workshop preparation, or post-workshop as a reminder or [...]