Improving Interpersonal Perception : Verifying Perception With Direct Communication

Verifying perception with direct communication is important for improving communication and relationships. Learn about using direct communication to check perceptions in this free communication skills video.

Expert: Tracy Goodwin
Bio: Tracy has a masters in corporate communication and ten years experience in professional speaking.
Filmmaker: MAKE | MEDIA

Duration : 0:1:20

Technorati Tags: bad, behavior, bias, body, Communication, day, [...]

June 21st, 2009 | Tags: bad, behavior, bias, body, Communication, day, feelings, hypothesis, improve, initial, Interpersonal, judge, judgment, language, mood, negative, observati, perception, relationships, Skills, test | Category: interpersonal communication | 3 comments

The WAYMISH® Factor

Available at:

http://crmlearning.com/waymish

Your customers could be deserting you. This very minute. And do you know what they’re saying as they walk out the door? WAYMISH! Translation: Why Are You Making It So Hard for me to give you my money?
Watch The WAYMISH Factor and see, in less than 3 minutes, what WAYMISHes are [...]

May 14th, 2009 | Tags: bad, Customer, Customers, Keep, Lost, Loyalty, Retention, sales, Service | Category: Interpersonal Skills | Leave a comment

My Brain

A man tries to get rid of his bad part.
Genre: video art
By Trashu

Duration : 2 min 10 sec

Technorati Tags: bad

May 1st, 2009 | Tags: bad | Category: interpersonal conflict | Leave a comment