Tell me about the most difficult interpersonal conflict you have had to handle?
how will you answer this please help
Remember that you can look at examples of good answers, but you need to relate these to a personal situation that you have experienced in your work life.
If you are being very general, "A colleague and I were working on a project and he wasn't pulling his weight", could be countered with "What was the project? Can you be more specific about how he was letting you down?
Interviewers know that people practice for interviews. A good interviewer will glean from the interview whether you are relating real experiences or just parroting interview book jargon.
If you never had any experience in an area, then you need to say so. However, if you think long and hard enough, you can usually think of something that has happened to you that can be made to fit the question.
I only mention this because I've been interviewing people all week for a new store that is opening in this area. I have talked with three groups of people, (1) Those who either have no experience or whose answers show that they are not qualified for the position; (2) Those who have a lot of good "canned" answers from studying interview techniques, but can't relate them to anything personal, so I know that they are mostly "making up" their feined experiences, and (3) those who are ready for the types of questions as you ask here because they have studied, but they have put their own real true experiences in the answers.
Guess which group gets the job offer?
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You can either mention an example with a colleague or your boss. Consdiering your potential boss is asking the question, mention a colleague.
I would use an example like: my colleague and I were working on a project and I felt he/she was not doing their share of the work. I spoke to them in confidence and explained that I wanted to finish the project and we agreed to re-allocate the workload so that I could help him/her.
References :
Best answer would be not to mention any personal conflict, if you ask me. Or at least mention that no interpersonal conflict you have had could be considered difficult. Also, forget about telling them you've got a conflict with the boss. Maybe with a colleague and it wasn't serious.
http://www.cvtips.com/types_of_difficult_people.html
References :
Career adviser
Remember that you can look at examples of good answers, but you need to relate these to a personal situation that you have experienced in your work life.
If you are being very general, "A colleague and I were working on a project and he wasn't pulling his weight", could be countered with "What was the project? Can you be more specific about how he was letting you down?
Interviewers know that people practice for interviews. A good interviewer will glean from the interview whether you are relating real experiences or just parroting interview book jargon.
If you never had any experience in an area, then you need to say so. However, if you think long and hard enough, you can usually think of something that has happened to you that can be made to fit the question.
I only mention this because I've been interviewing people all week for a new store that is opening in this area. I have talked with three groups of people, (1) Those who either have no experience or whose answers show that they are not qualified for the position; (2) Those who have a lot of good "canned" answers from studying interview techniques, but can't relate them to anything personal, so I know that they are mostly "making up" their feined experiences, and (3) those who are ready for the types of questions as you ask here because they have studied, but they have put their own real true experiences in the answers.
Guess which group gets the job offer?
References :
Retail manager for 30 years