If you are in the restaurant business and getting orders accurately from customers is a problem for you, there’s help. Many times, orders given over the phone by the customer might be taken down inaccurately, which of course results in wasted time, money and effort, not to mention customer dissatisfaction.
However, there’s a new way to make sure that your orders are received accurately, so that there are no mistakes. This can improve your bottom line, and your employees’ efficiency, too.
An SMS Printer is a small and compact unit, that can be placed anywhere you need it, such as in a restaurant kitchen or by the drive out window. Because it works on the GSM network just like a mobile phone does, you don’t need a telephone line or an Internet connection to use it, you can place it literally anywhere there is a power socket.
How does it work? Customers can simply send text messages via their cell phones to the SMS Printer at the restaurant they call. No more getting orders wrong, because what you see is exactly what the customer sent. Better yet, the SMS Printer prints the messages on paper similar to that used by a fax machine, so there’s no difficulty with discerning messages from someone’s handwriting.
You can use SMS Printer on your website, too.
If you wish, you can also use the SMS Printer as an interface between kitchen staff and the restaurant website. This is especially useful because customers can place and pay for orders on your website; the site can then forward the order to your SMS Printer whatever you decide to place it, and messages will be directly printed out from your website. Your staff can then take these paper “text messages” and use them to fulfil orders.
No mistakes, no delays
As stated previously, there’s no way your staff can misunderstand an order which would result in delays or mistakes as might be done with verbal communication. Because the order is fulfilled directly from the customer’s information, the order comes exactly as it is meant to be filled.
It’s faster, too
It’s also faster to fill orders through SMS Printer. Because customers’ messages can be transmitted almost instantly through the same venues the Internet and mobile phones do, you get them almost instantly. And it’s more convenient for customers because they don’t have to pick the phone up, call, take time carefully explaining their order, will be put on hold until your business’ representative handles a previous customer. Instead, everything is done nearly instantaneously, quickly, and to the customer’s exact specifications. All they have to do is visit your website (or call via text message, as applicable), place the order, and wait for it to arrive, or be told when they can come and pick it up.
There’ll be no paper messages flying hither and yon, either
In case you think even paper messages might get lost in the shuffle if you have a particularly busy moment, the SMS Printer lets you control when you print text messages. It also has an indicator that tells you that you have a message or messages waiting.
It lets you control how you print text messages, too. You can use a standard SIM card (purchased at almost any retail outlet that sells mobile phones), the same as are used in mobile phones.
Why not give SMS Printer a try? You’ll streamline your business and boost your bottom line, too.
Oliver Lewis
http://www.articlesbase.com/management-articles/how-business-communications-technology-can-help-you-improve-your-orders-accuracy-714643.html
