Interpersonal communication is something most of us do on a daily basis, although we may not be aware that is what it is called.

Interpersonal communication differs from other forms of communication in various ways. It is also very important in development.

The following list outlines what interpersonal communication is and what some of the characterizes are. It also explains why we need it.

1. What is it?

Interpersonal communication involves a close group of participants. It is basically the everyday conversations you carry on and it includes speeches, general friendly exchanges, arguments and basically anytime you speak to someone.

2. How is it different than other forms of communication?

Interpersonal communication involves face to face encounters. You are talking in person not over a computer, phone or through written information. You can get immediate responses.

You are also able to benefit from body language. You hear a voice where you can pick up on different dialects and speech patterns.

3. How does interpersonal communication vary?

The variances in interpersonal communication involve the people and situations. You communicate differently with someone you know well verses a stranger. You will have different topics of conversation when talking to your preacher or your best friend.

These variations make interpersonal communication flexibility important for difference circumstances.

4. How do we use interpersonal communication?

We use interpersonal communication for a variety of reasons. You use it to learn new information, such as when asking questions. You use it to share information, such as when telling a story. You use it to define yourself, such as when giving a speech.

You also use it to fulfill the natural need for contact with other people. Interpersonal communication is how we develop from infant to adult. We learn about different cultures and languages through interpersonal communication as well. It gives you a human element, a real nature that other forms of communication can not provide.

5. Why is interpersonal communication important?

Interpersonal communication is important because you need it to develop throughout the stages of life. You get so much from interpersonal communication.

You learn, teach and get an identity through interpersonal communication. You also share with others who you are. You need interpersonal communication to learn how to pronounce words correctly, how to speak properly in certain situations and how to communicate in general.

Interpersonal communication has taken a back seat to other forms of communication in recent years. More people than ever are using the internet to exchange information and make contact with others.

We must also be sure to keep interpersonal communication in our lives. Without it babies will never learn to talk properly and we can never expand our language abilities through learning form others speech. The spoken word should never have its importance underestimated.

Peter Murphy
http://www.articlesbase.com/advice-articles/interpersonal-communication-secrets-that-work-every-time-10453.html

 

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Interpersonal Communications

Very few of us never have contact with the outside world or other people, and as a result, there is a relationship that is created whenever we interact with someone else. As time goes on, that relationship can remain stagnant, or as in the case of a love or dating relationship, that relationship can grow and flourish. But the real key to any meaningful relationship is effective interpersonal communications between two people. That statement is every bit as true for interpersonal relationships as it is for business relationships, and also for the marital relationship between a husband and wife.

Effective interpersonal communications cannot be stressed enough, especially in a marriage relationship. In today’s world where both husband and wife are holding down at least full time if not part time jobs, things happen during the course of a normal day. But it is only at the end of the day when two people are relaxing that effective communications can take place. It doesn’t matter how mundane, since even in mundane conversation you can learn a lot about another person, understanding what is important to them, what irritates them, and things they find enjoyable.

Suppose your partner is depressed about something, whether financial stress, job pressures, or anything else. How much time do you give to your partner to improve the mood? If your answer is “none or not much”, you are running the risk of your relationship starting to deteriorate. The breakdown of a relationship does not happen overnight, but it is all these “missed opportunities” to show care, understanding, and support that all add up over time.

Respect is a key ingredient of any relationship. If you do not feel you can trust someone, your communications with them will be brief or nonexistent. There is no real relationship there. That type of relationship may be fine for the checkout clerk at the grocery store, but how many people have that kind of relationship with their spouse? The real answer to that question will probably scare you, but you have control over that and the fate of that relationship, even your marital relationship, rests squarely in your hands.

Trust is another key element of any relationship, which goes hand in hand with respect. You need to feel you can trust the person you are communicating with. If you don’t have a level of trust with that person, even your spouse, then your communications will reflect that lack of trust. You won’t elaborate on things you say, you won’t go into details, and you will subconsciously leave out information that may leave you vulnerable to a future rebuttal or even attack from the other person.

Many times, especially in a marriage relationship, the three key elements of a relationship (communication, trust and respect) slowly start to erode over time. It is typically not a conscious thing, but it can happen if both spouses are not aware that they need to keep all levels of these elements at peak values consistently. So what happens as these components start to degrade? That relationship can develop into an abusive relationship. This is particularly difficult in a marriage relationship – when the checkout clerk at the grocery store abuses you, you can report them to their management or you can just decide to shop somewhere else. But in a marriage relationship, it is not nearly as clear-cut at that, nor nearly as simple. The marriage equivalent of “shopping somewhere else” is divorce, which although being a very drastic step, is sometimes the best solution for both parties when the respect, the trust, and the interpersonal communications have degraded to the point where both parties are unwilling to put in enough time and effort that will be required to rebuild those elements.

Take care of your relationships and understand how you can improve them on a regular basis, and those relationships can grow and flourish over time, where you can gain comfort during the dark times and share your joys in the good times.

Jon Arnold
http://www.articlesbase.com/relationships-articles/how-to-improve-your-interpersonal-relationships-94793.html

 

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Here is an article I came across by Leanne Hoagland-Smith on Interpersonal Skills.Have a read as she has some interesting ideas.

Do you have strong interpersonal skills or what some call essential people skills? These skills are considered to be soft skills within the training and development industry.

Unfortunately, interpersonal skills are not actively developed within the K-16 educational process as much as they should be. There are 3 core competencies for individuals with truly extraordinary strong interpersonal skills.

The first competency is Goals. Having the ability for consistent goal setting and goal achievement is critical for personal, professional and organizational success. Goal setting is not actively taught within the K-16 educational system.

From my experiences, I believe that less than 5% of all adults have and use a proven goal setting system along with the necessary goal setting tools to get to where they desire to go. Having the competency of how to set and achieve goals is frankly irreplaceable.

Attitudes are the second competency within this triad of essentials for personal and organizational success. Great positive attitudes equal great positive results.

Some has said that attitudes are habit of thought. This is a simple, but revealing definition. Attitudes are the foundation for success. If you believe or think you can do something, you will do what is necessary to turn that belief or thought into reality. On the opposite side of the coin, if you believe or think you cannot do something, you will give up without even trying.

In the early 1950Â’s, the term self fulfilling prophecy was born. Attitudes are our self fulfilling prophecies. These habits of thought directly affect our self esteem and so many other parts of our personalities. Because attitudes are thoughts, you can choose them and use them to your advantage.

Finally, the third competency is Self Leadership Skills. Many strong interpersonal skills reside within this third competency. However there are some external personal skills such as time management that are also within this competency.

Self leadership skills are all about you as an individual leading yourself. How do you cope with failure or with success. How do you handle all of the challenges that you As you look towards your future, take the time to add new fuel or G.A.S. to your existing strong interpersonal skills. I believe that you will be truly amazed by the results.

Do you some simple, but honest ideas in how to improve yourself? Then you might be interested in the Three Missing Pieces for Organizational & Personal Success a combination e book and e workbook at http://www.processspecialist.com/e-books-htm This easy e book focuses on helping you with the 3 key areas of setting goals, understanding attitudes and self leadership skills.

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Here is an article on ways that you can enhance your interpersonal communication skills by By Joel Seah.

Our communication with others usually starts with our thoughts, resulting in words, tonality and body language. There are many ways to define “thoughts”, and one of them is how we use our senses internally.

We use our senses outwardly to perceive the world, and inwardly to represent experience to ourselves. When recalling experiences, such as a time you went to the beach, what appears in your mind first? Maybe a picture of the beach would appear. Perhaps you hear the sounds of the waves and children playing, or the feeling of how relaxed you were just sitting by the sea.

When you ask a group of students to describe their form teacher, you could get a variety of answers. One student might recall the hairstyle and dressing first, followed by the teacher’s voice, and how he or she feels about the teacher’s lessons. Another might first recall that the teacher has a very deep and powerful voice, followed by how the teacher always makes the class feel interesting, and lastly, how the teacher looks.

This method of taking in and storing information in our minds, through our five senses (Seeing, hearing, feeling, taste and smell) is known as Representational Systems in Neuro Linguistic Programming. Having different preferred representational systems is also one reason why we encounter difficulties in getting our messages across to others sometimes.

If you are a visual person whose dominant sense is seeing, you will likely speak in a manner that include many pictures and visual words. A kinesthetic person on the other hand, will speak with many feeling words. Also, they will find it easier to relate to feeling words as compared to visual words.

A point to remember is that representational systems are not mutually exclusive. It is possible to recall a scene, and include the sounds and feelings simultaneously, though it is quite rare for all to be used together all the time. Most of us tend to have one or two representation systems that we prefer when thinking.

Also, it is possible to develop and improve. For example, a person who is mostly visual might have difficulty learning music initially. However, with practice, they can also develop the audio aspect of their representational systems.

So to conclude, if you want to build rapport with others and get them to understand you easily, take responsibility for the way you communicate and use words that are suitable for their preferred representational systems.

 

By Joel Seah

 

Of course there is so much more to having great interpersonal communication skills and if you use what Joel has told you in this article you’ll be well on your way …

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It can make you better if you practice conflict resolution, but if not and you just practice conflict, it will destroy you…mind, body and soul…ultimately taking a toll on both physical and emotional health, perhaps even spiritual.

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Examples of how it has changed our Interpersonal Skills since we rarely have to talk in person.

People can’t write a proper sentence anymore. It’s all "text speak" with abbreviated spelling and horrid grammar. It’s sad, really.

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What is interpersonal communication? Thanks, I cant find a definition.

Interpersonal communication is the communication that takes place between two people. It can include verbal, non-verbal and expressions.

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I am filling out an application form, but I don’t know how to demonstrate my personal skills and aptitudes in writing. For example, how do I demonstrate that I am able and flexible to work in a team during busy periods?
Thank you for your help.

Application forms are tough, because you might be restricted to a specific word count, but I’d try a mix and match of the following approaches:

If the skills are more about personality traits and work ethic, then try getting quotes from former colleagues about these things and include them with the name and contact info for who said it.

For example, you might ask a current/former colleague with whom you have a good report to describe your key skills in 3 sentences or less. Make sure to let your colleague know what you’re using the info for before you use it.

Formal awards, records and honors, if you have any, are also great for this.

Another great way is to quantify your skills — put a number on them (if possible and/or appropriate). For example, if you are in sales, you might say something like. "During the first quarter of 2009, I led our team in sales calls by 20% and closings by 5%." But you better be prepared to back up your data.

Good luck!

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Mar
10

Standard Skills for all Jobs

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Would your current job skills be useful in your next job? Many people are left wondering this question as they see many of their peers lose their current positions and are unable to find new jobs. It is possible that there is a lack of demand in their particular field. However, it is also possible that they are not well equipped for any other jobs because they lack the common job skills. Do not wait for the bad news. Make sure you have these transferable job skills in your resume.

Writing skills – When’s the last time you wrote an essay or an article? If it has been forever, then you need to create something substantial for your resume. Write an article about your industry and post it on well received and viewed forum like EzineArticles. This can become something you use as a reference.

Sales – If you sold an exceptional number of products and services in a particular quarter or year, put that on your job skills. This skill would be very noticeable for any employer facing a slump in sales. Even if the products are not directly related to your industry, the job skill will still be favorable.

Customer service – Do you talk on the phone and deal with customer complaints? Explain how you resolved a customer’s concern by providing the right incentives or calming their nerves. Getting detailed is a good thing as long as the tactics were ethical.

Interpersonal skills – If you worked in a group and had to get others to work with you using your Interpersonal Skills, then write down the project and your role in the matter. Having this skill will result in better professional results in formal and casual settings. It translates into, “the guy everyone gets along with.”

Communications skills – The ability to convey a technical message into layman terms is useful in any field. This is especially important for presentations when you have to pitch an idea in order to get a sale.

Bad Economy Jobs
http://www.articlesbase.com/career-management-articles/standard-skills-for-all-jobs-1015725.html

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The roles of people participating in Emotional Intelligence (EI) training programs have ranged from executives to administrative staff. While the challenges and pressures people face at various organizational levels are quite different, the emotions they experience are the same. Developing EI skills enables people to become internally self-managed and capable of making their greatest contributions. And when employees work in that zone of peak performance, so does the organization. Below are examples of how development of EI skills can benefit business professionals such as sales people, customer service representatives and technical professionals (i.e., information technologists, analysts, engineers, scientists, etc).

Sales People:

Sales People frequently work with difficult prospects and customers. They often find themselves in adversarial situations over price, features, delivery schedules, etc. As a result of these situations, the sales person and the customer can feel anxious, fearful, frustrated and sometimes angry. This can lead to a vicious negative emotional cycle where sales decline, sales people are unmotivated, and customers are unsatisfied and leave.

When sales people enhance their EI skills, they become more capable of controlling or managing themselves and thus the situation. The likelihood of the customer “pushing their buttons” diminishes. They are more able stay focused on the key issues and not “give-away-the-store”. Research shows that the more optimistic a sales person is, the higher their volume and sales dollars. Optimism leads to persistence which leads to more sales. Being able to empathize with the customer allows for faster, more effective problem-solving and better communication. Developing strong, positive relationships with customers, through thick and thin, ensures higher sales and better cooperation when problems do arise.

Customer Service Representatives:

Customer Service Representatives (CSRs) deal with angry, frustrated customers continuously throughout their day. Through no fault of their own, they can find themselves being verbally abused. The customer’s anger, frustration and rage can cause representatives to become nervous, mad, disgusted, and angry themselves. If the representative does not have a high level of EI skills, the discussion may escalate and require the intervention of the CS Supervisor. Or worse, inadequate skills may cause the company to lose that customer. When a customer becomes upset, he or she typically tells 10-15 friends about the poor treatment.

CSRs who have enhanced their EI skills can easily manage their emotional reactiveness to angry customers, maintaining a calm, polite and sincere attitude and conversation with customers in-the-moment. Loyal customers tell their friends. Higher customer loyalty leads to higher profitability.

Technical Professionals:

Technical Professionals are constantly under pressure to do more with less faster, better, and cheaper. They work long, hard hours to complete projects. They are challenged to create and innovate, interact with a multitude of people from different functions, and do tasks, in many cases, they would like to avoid. As a result, technical professionals may feel resentful, agitated, frustrated, anxious, and stressed-out much of the day. They may experience what is known as “emotional hijacking” which is a physiological response in the brain brought on by negative emotions that literally keeps people from thinking clearly. Creativity is blocked, communication is hampered, and more mistakes and errors are made.

Enhancing the Technical Professional’s EI skills provides them with what they never were taught in school. They learn how to manage their own emotional reactiveness to people and situations and how to build Interpersonal Skills that allow them to get other technical colleagues to help them when they need it. Enhancing EI skills increases the likelihood that projects are completed on schedule, using the best, innovative thinking available.

Results:

Business professionals have achieved some impressive results as a result of attending EI training programs. Participants have reported a range of 20% to 35% increase in personal productivity, 15% to 35% increased teamwork, a 20% to 40% reduction in stress and worry, and similar improvements in management of emotional reactiveness, personal motivation, creativity, work/life balance and more. These increases can translate into positive return on investment for the organization.

Byron Stock
http://www.articlesbase.com/business-articles/emotional-intelligence-skills-for-business-professionals-688704.html

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